Privacy Policy

1. How do you give us your data?

The User will send us their personal data to tuVenFUE through the different forms that appear on the Web for this purpose, or by sending an email. Said data will be incorporated into the file of clients and / or suppliers, owned by the company described in the "legal notice" section. For more information about us, click here These forms incorporate a legal text on the protection of personal data that complies with the requirements established in the data protection regulations. Therefore, please read our legal texts carefully before providing your personal data. Therefore, by reading this Privacy Policy, the User is informed about the way in which tuVenFUE collects, treats and protects the personal data that is provided through the website https://tuvenfue.com/ it is/ . The User must read this Privacy Policy carefully, and determine freely and voluntarily if they wish to provide their personal data to tuVenFUE.

2. What is the purpose of data processing?

The general Privacy and Personal Data Protection Policy that we follow at tuVenFUE is to treat the data provided by our clients in a pertinent and adequate manner. Specifically, the purpose of data processing will be customer service, the effective provision of the service provided on this website, the management of contact requests through the channels provided for them, manage the sending of personalized communications from tuVenFUE by electronic and / or conventional means, manage the subscription to the newsletter and subsequent referral thereof, manage surveys and / or evaluations regarding the quality of the services provided by tuVenFUE and / or the perception of its image as a company, as well such as the sending of commercial communications, by electronic and / or conventional means, with information regarding products, services, promotions, offers, events or relevant news for Users. To do this, we provide both a form and an email through the web https://tuvenfue.com/es/. Consequently, we will act in a proportionate manner, obtaining pertinent data, sending only commercial communications to whoever has expressly allowed it in the aforementioned forms. This Privacy Policy could vary depending on the business criteria or those legislative modifications, so we will inform the user through our home of the possible modifications and / or updates. The User's data will be kept for the period necessary for the fulfillment of each purpose or until the user requests their withdrawal, opposes or revokes their consent.

The data processing necessary for the fulfillment of the aforementioned purposes that require the consent of the User for its realization, will not be carried out without it. Likewise, in the event that the User withdraws his consent to any of the treatments, this will not affect the legality of the treatments carried out previously. Similarly, in the cases in which it is necessary to process the User's data for the fulfillment of a legal obligation or for the execution of the existing contractual relationship between tuVenFUE and the User, the treatment would be legitimized because it is necessary for the fulfillment of said purposes.

3. Is the transfer of data secret and secure?

At tuVenFUE we are committed to complying with the duty of secrecy regarding personal data. In turn, said data will be stored adopting the necessary technical and organizational measures to guarantee the security of personal data. All this, in order to avoid its alteration, loss, treatment or unauthorized access, always taking into account the state of technology, in accordance with the provisions of the data protection regulations.

4. Do we send commercial communications and transfer the data?

In tuVenFUE, as previously expressed, we send newsletters and / or communications to the user who wishes to receive any type of commercial information from the company. To do this, the user will mark a box enabled for this purpose in the form. This will allow tuVenFUE to carry out commercial actions to the user electronically and / or conventionally, according to the available data and always for a purpose consistent with the data processing authorized by the user, being able to oppose this treatment at any time. The user consents that in tuVenFUE we can transfer data to third parties, as long as they are collaborating companies, partners or suppliers that have a connection with the development of the business model and the purpose of data processing. Similarly, to public administrations, in the cases provided for by law. The recipients indicated in this section may be located within or outside the European Economic Area, in the latter case being duly legitimized international data transfers. In any case, if we were to transfer user data to a third party not previously mentioned, the same will expressly request the user's consent, guaranteeing its non-transfer until obtaining it.

5. What are my rights as a user?

In any case, when the user wants to exercise the rights of access, rectification, opposition and cancellation, they can contact us by email: info@tuvenfue.com; or at the postal address C / General Vives nº 71, Las Palmas de Gan Canaria, Las Palmas; in both cases to the attention of the "Data Protection Delegate", attaching a photocopy of your identity document or valid passport. In this communication, it is important that the user states as the subject of the email the right to exercise, in order to be able to provide the corresponding form. The User may also go to said addresses to revoke the consents granted or rectify inaccurate or incomplete data, or request cancellation, opposition or revocation of their data, without prejudice to the provisions of points two, three and four of this privacy policy.

6. What is my responsibility as a User?

Our target audience are users of legal age. The user guarantees that he or she is of legal age or legally emancipated where appropriate, fully capable and that the information provided is true, accurate, complete and up-to-date. The User is responsible for the veracity of all the data that he communicates and will keep the information provided suitably updated, in such a way that it responds to his real situation. User guarantees that they have informed the third parties who provide their data, if they do so, of the aspects contained in this privacy policy, cookie policy and legal notices. It also guarantees that you have obtained authorization from a third party to provide your data to tuVenFUE for the purposes indicated. User, therefore, will be responsible for the false or inaccurate information provided through the website https://tuvenfue.com/es/ and for the damages, direct or indirect, that this causes to tuVenFUE or to third parties. 

7. How do I register as a user?

At the time the user registers on our website, we will request a series of personal data that will help personalize the service offered by tuVenFUE (name, surname, email, postal address, etc.). In this line, in tuVenFUE we may request some additional information that is intended to improve your user experience. By way of example but not limited to, tuVenFUE may process the following categories of data, depending on the request made by the user: identification data (names and surnames), contact data (postal address, mobile phone, email address), personal characteristics data (date of birth, sex, nationality, profession) or Preference data.

In the event that the User provides data from third parties, they declare that they have their consent, and undertake to transfer the information contained in this privacy policy to the interested party, exempting tuVenFUE from any responsibility, as stated in point six of this privacy policy.